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Rental Policies

Minimum Stay - In most cases our minimum rental period is two nights. Where guests do not meet the minimum stay a cleaning fee of $85.00 plus taxes will be applied to the guest rate.

Check-in/Check-Out - You may check in any time after 3:00 pm. Check out time is 11:00 am on the day of your departure.

Rental Deposit - A deposit equal to one night stay is required at the time of booking to hold and confirm your reservation.

Payments - Payment for your stay will be accepted in the form of cash, Mastercard, Visa or American Express. A 3% fee is charged on American Express credit card bookings. All final payments must be made within 7 days of booking.

Cancellations - If cancellation is within 30 days of arrival deposit will not be returned. If cancellation is outside of 30 days prior to arrival your deposit less a $75.00 administration and cancellation fee will be returned. We suggest purchasing cancellation insurance to avoid any loss of funds should you have to cancel your travel plans.

Smoking & Pets - Smoking and pets are strictly prohibited in our suite for the comfort of future guests and allergies.

Minimum Rental Age - We can only rent to persons who have reached the age of 25 and hold a major credit card which must be kept on file for all rentals.

Property Damage - Any damage to the property or items missing during your stay will be charged to guests credit card or deducted from deposit. The housekeeping staff will notify us if items are missing or there is damage immediately following each guests departure. Likewise if there is damage when you arrive please notify us immediately so that we can have maintenance come to the unit right away.

Noise Restriction - Most units respect a quiet time after 10:00 pm. If guests are asked to leave by the hotel management because of excessive noise there will be no refunds for unused rental nights.

Liability - All guests of Mountain View Terrace, located at 175-6 rue du Mont-Plaisant, in the village of Mont-Tremblant, Quebec, release property owners from any liability for theft or injury while in transit to the property, while staying at the property or while on the grounds of the resort or in any of its buildings, pools, hot-tubs, saunas or public areas.